Vertical Transportation for Critical Infrastructure

Specialized elevator modernization, maintenance, and compliance services for government facilities, healthcare systems, and high-security environments across the DC Metro region.

1,800+ Units Under Contract
GSA Schedule Holder
DCAM Certified
3 Regional Offices

Government Facilities

Federal office buildings, courthouses, and military installations requiring security-cleared technicians and government-compliant documentation.

Healthcare

Hospital-grade elevator systems with 24/7 availability requirements, infection control protocols, and patient transport coordination.

High-Security

SCIF-compatible installations with access control integration, surveillance coordination, and cleared personnel for restricted environments.

Critical Infrastructure

Data centers, utility facilities, and emergency operations centers with redundancy requirements and disaster-rated equipment.

Service Designations

Each service follows documented specifications aligned with federal procurement standards and applicable safety codes.

SVC-001

Comprehensive Modernization

Scope of Services

Full system upgrades for government and high-security facilities, including controller replacement, door operator modernization, cab interior renovation, and safety device upgrades. All work performed in compliance with current ASME A17.1 requirements.

Applicable Standards

  • ASME A17.1-2019 Safety Code for Elevators and Escalators
  • ASME A17.3-2020 Safety Code for Existing Elevators
  • NFPA 72 National Fire Alarm and Signaling Code
  • ADA Standards for Accessible Design

Deliverables

  • Pre-construction survey and assessment report
  • Phased implementation schedule with building coordination plan
  • Category 1 and Category 5 testing upon completion
  • As-built documentation and O&M manuals

Security Considerations

Cleared personnel available for SCIF and restricted areas. Background checks completed for all assigned technicians. Facility security protocols followed throughout project duration.

SVC-002

New Installation

Scope of Services

Ground-up elevator installation for new construction projects, including hoistway coordination, equipment procurement, installation, and final acceptance testing. Coordination with general contractors and secure facility construction managers.

Applicable Standards

  • ASME A17.1-2019 Safety Code for Elevators and Escalators
  • NFPA 13 Standard for Installation of Sprinkler Systems
  • NFPA 72 National Fire Alarm and Signaling Code
  • IBC 2021 International Building Code

Deliverables

  • Layout drawings and equipment submittals
  • Construction coordination schedule
  • Acceptance testing and AHJ inspection coordination
  • Warranty documentation and maintenance recommendations

Security Considerations

Secure facility construction experience including coordination with Facility Security Officers. Equipment procurement through approved supply chains for classified facilities.

SVC-003

Preventive Maintenance

Scope of Services

Scheduled maintenance programs designed for government reporting requirements, including callback tracking, performance metrics, and compliance documentation. Monthly, quarterly, and annual service intervals.

Applicable Standards

  • ASME A17.1-2019 Maintenance requirements
  • ASME A17.2-2020 Guide for Inspection of Elevators
  • Manufacturer-recommended service intervals

Deliverables

  • Monthly service reports with callback metrics
  • Quarterly performance summaries
  • Annual condition assessments
  • Government-formatted reporting (SF-15, equivalent)

Security Considerations

Dedicated technicians with active clearances assigned to sensitive facilities. Consistent personnel to minimize security processing requirements.

SVC-004

Code Compliance and Testing

Scope of Services

Full testing suite including Category 1, Category 5, fire service, and accessibility testing. AHJ coordination and government audit support. Remediation planning for non-compliant equipment.

Applicable Standards

  • ASME A17.1-2019 and A17.2-2020 Testing requirements
  • NFPA 72 Fire service interface testing
  • ADA Standards for Accessible Design
  • State and local AHJ requirements

Deliverables

  • Written test reports for AHJ submission
  • Certificates of compliance
  • Deficiency reports with remediation recommendations
  • Audit preparation documentation

Security Considerations

Testing documentation formatted for government audit requirements. Coordination with inspector general offices and compliance reviewers as needed.

SVC-005

Emergency Response

Scope of Services

Priority dispatch for government and critical infrastructure clients. Tiered response times based on facility classification and severity. 24/7 availability with dedicated dispatch for contract clients.

Applicable Standards

  • ASME A17.4 Guide for Emergency Evacuation
  • Local fire department response protocols
  • Facility-specific emergency action plans

Deliverables

  • Incident reports within 24 hours
  • Root cause analysis for recurring issues
  • Corrective action documentation
  • Government incident reporting (as required)

Security Considerations

Emergency protocols for classified facilities including FSO notification procedures and escort requirements. Pre-approved access lists maintained for rapid deployment.

Selected Engagements

Long-form project narratives demonstrating our approach to complex government and critical infrastructure engagements.

Government - Federal

Federal Office Complex, Arlington, VA

Full Modernization

24Units
12Floors
$4.2MValue
18 moTimeline

This engagement encompassed the complete modernization of 24 traction elevators across three interconnected federal office buildings. The scope included controller replacement, door operator upgrades, cab interior renovation, and integration with the building's updated access control system. All work was performed while maintaining full building occupancy, requiring phased shutdowns coordinated with each agency's operations team.

Key Challenges

Maintaining security protocols during construction in a facility with multiple tenant agencies at different classification levels. Coordinating equipment deliveries through secured loading docks with limited access windows. Managing noise and disruption in occupied office spaces during business hours.

Solution

Developed a phased modernization plan that isolated work areas from occupied spaces. Assigned cleared technicians to each building based on tenant agency requirements. Established pre-approved delivery schedules with the Facility Security Officer. Implemented after-hours heavy construction protocols to minimize occupant disruption.

Healthcare

Regional Medical Center, Bethesda, MD

New Construction

16Units
8Floors
$3.1MValue
14 moTimeline

Installation of 16 elevators in a new medical center wing, including 4 bed-size hospital elevators, 8 passenger elevators, 2 service elevators, and 2 freight units. The project required coordination with hospital construction management, infection control protocols during adjacent occupied-wing operations, and integration with the hospital's nurse call and code blue systems.

Key Challenges

Construction adjacent to active patient care areas requiring strict infection control barriers. Integration with multiple hospital systems including fire alarm, nurse call, and building automation. Compliance with hospital-specific ADA requirements exceeding standard code minimums.

Solution

Implemented hospital-grade construction barriers with negative air pressure. Coordinated installation schedule with hospital construction manager to avoid disruption to patient care. Pre-certified all equipment interfaces with hospital IT and biomedical engineering teams before installation.

Government - Intelligence

Intelligence Community Campus, Chantilly, VA

Maintenance Contract

8Units
6Floors
$420K/yrAnnual
5 yrContract

Ongoing preventive maintenance and emergency response for 8 elevators at a multi-building intelligence community campus. The contract includes monthly preventive maintenance, annual Category 1 testing, five-year Category 5 testing, and 24/7 emergency response with 30-minute on-site commitment for entrapment situations.

Key Challenges

SCIF access requirements for all technicians. Strict documentation controls prohibiting removal of any facility information. Equipment maintenance in areas with no cellular or wireless connectivity. Escort requirements in certain building sections.

Solution

Assigned dedicated technicians with active TS/SCI clearances to the contract. Developed offline service documentation procedures compliant with facility security requirements. Established pre-positioned parts inventory to minimize facility access frequency. Coordinated all service visits through the FSO's office with 48-hour advance notice.

Compliance Reference

Comprehensive regulatory and standards reference for elevator systems in government and critical infrastructure facilities.

ASME and National Standards

StandardTitleScopeOur Capability
A17.1-2019Safety Code for Elevators and EscalatorsNew installations and alterationsFull compliance and testing
A17.3-2020Safety Code for Existing ElevatorsExisting equipment assessmentRemediation and upgrades
A17.2-2020Guide for Inspection of ElevatorsInspection proceduresCategory 1 and 5 testing
NFPA 72National Fire Alarm and Signaling CodeFire service integrationPhase I and II testing
NFPA 13Standard for Sprinkler SystemsSprinkler integration in hoistwaysCode coordination
ADA StandardsAccessibility for Individuals with DisabilitiesCab dimensions, controls, signalsFull ADA compliance

Testing Frequency Matrix

Test TypeFrequencyScopeDocumentation
Category 1AnnualSafety devices, governors, buffers, door restrictorsWritten report to AHJ
Category 5Every 5 yearsFull load, speed governor tripping, buffer engagementWritten report to AHJ
Fire Service Phase IAnnualFirefighter recall, key switch, lobby recallCertificate of compliance
Fire Service Phase IIAnnualIn-car operation, door hold, continuous pressureCertificate of compliance
SeismicPer AHJSeismic switch, counterweight derailment deviceWritten report
Standby PowerAnnualTransfer switch, light, ventilation, car movementWritten report

AHJ Coordination Process

1

Pre-Inspection Review

Comprehensive equipment assessment and documentation review prior to scheduling AHJ inspection. Identification and remediation of potential deficiencies.

2

Inspection Scheduling

Coordination with the Authority Having Jurisdiction to schedule inspections, including preparation of required documentation and test equipment.

3

On-Site Support

Qualified technician present during all AHJ inspections to operate equipment, demonstrate compliance, and address inspector questions in real time.

4

Post-Inspection Follow-Up

Prompt remediation of any noted deficiencies. Re-inspection coordination. Final documentation and certificate filing with building management.

Document Templates

  • Pre-Construction Survey Report
  • Category 1 Test Report
  • Category 5 Test Report
  • Fire Service Test Certificate
  • ADA Compliance Checklist
  • Monthly Service Report
  • Annual Condition Assessment
  • Deficiency Remediation Plan
  • As-Built Documentation Package
  • Incident Report Form

Government-Specific Compliance

  • DCAM Certified - District of Columbia Department of Consumer and Regulatory Affairs elevator contractor certification
  • GSA Schedule Holder - Listed on the General Services Administration schedule for elevator maintenance and modernization services
  • UFAS Compliance - Uniform Federal Accessibility Standards for federally funded facilities
  • Section 508 - Compliance with electronic and information technology accessibility requirements for elevator interfaces

Equipment Capabilities

Service and installation capabilities across major equipment types and manufacturers, with specialized expertise in government and high-security configurations.

Standard Traction

Geared and gearless traction elevators for commercial government buildings, including mid-rise and high-rise configurations. Controller upgrades, machine replacements, and full modernization packages. Suitable for standard office buildings, courthouses, and non-classified government facilities.

High-Security Traction

Access-controlled elevator systems compatible with SCIF and restricted facility requirements. Integration with card reader systems, biometric access, surveillance cameras, and restricted floor access controls. Hardened controller configurations with tamper detection and audit logging capabilities.

Hydraulic

Hydraulic elevator systems for low-rise government facilities including annexes, satellite offices, and support buildings. Underground cylinder and holeless configurations. Environmental compliance with oil containment and leak detection systems.

Freight and Material Handling

Heavy-duty freight elevators for warehouse, postal, and logistics facilities. Material handling systems for government distribution centers and military supply operations. Load capacities from 5,000 to 20,000 pounds with specialized door configurations.

Manufacturer Coverage

ThyssenKruppKONEOtisSchindlerMitsubishi

Security Integration

All equipment installations and modernizations can include integration with building security systems: card reader and biometric access controls, CCTV camera systems in cabs and hoistways, restricted floor access programming, and audit trail logging. FEMA-rated and seismic-rated equipment available for critical infrastructure and disaster preparedness applications.

Emergency Response Protocol

Tiered response system with defined service level agreements for government and critical infrastructure clients.

CRITICAL

SLA: 30 minutes on-site

Entrapment, injury, fire, or security breach involving elevator equipment. Immediate dispatch of nearest available technician with concurrent notification to building management and emergency services.

Action Steps

  • Dispatch confirmation within 5 minutes of call receipt
  • Technician on-site within 30 minutes
  • Continuous communication with building operations
  • Incident report filed within 24 hours

Escalation Path

On-call supervisor notified immediately. Regional manager notified if resolution exceeds 2 hours. VP of Operations notified for any injury or security incident.

URGENT

SLA: 2 hours on-site

Equipment failure, safety device trip, or building system alarm affecting elevator operation. No entrapment or immediate safety risk, but elevator out of service.

Action Steps

  • Dispatch confirmation within 15 minutes
  • Technician on-site within 2 hours
  • Status updates every 30 minutes until resolved
  • Service report within 48 hours

Escalation Path

On-call supervisor notified if not resolved within 4 hours. Parts expediting authorized if needed.

ROUTINE

SLA: Next business day

Minor malfunction, noise complaint, cosmetic issue, or non-urgent maintenance request. Equipment remains operational and safe.

Action Steps

  • Service request logged and acknowledged same day
  • Technician dispatched next business day
  • Resolution within standard service window
  • Service report included in monthly summary

Escalation Path

Reclassified to URGENT if condition changes. Account manager notified if resolution exceeds 3 business days.

Emergency Dispatch Request

For SCIF or classified facility emergencies, contact your Facility Security Officer before allowing contractor access.

Dispatch Request Received

Your request has been logged. A dispatcher will contact you within 5 minutes for critical requests or 15 minutes for urgent requests.

After-Hours Protocol: Our emergency line is staffed 24 hours a day, 7 days a week, including holidays. For contract clients, after-hours calls are routed directly to the on-call technician assigned to your facility. Non-contract emergency service is available at published after-hours rates.

Leadership and History

Founded in 2011 and headquartered in the DC Metro area, Ironclad Vertical Systems specializes in vertical transportation services for government facilities, healthcare systems, and critical infrastructure. Our team brings decades of combined experience in federal contracting, facility security, and elevator engineering.

William Keane

Chief Executive Officer

30+ years in the elevator industry with extensive government contracting experience. Former GSA contracting officer with deep understanding of federal procurement processes and facility management requirements.

Catherine Park

VP of Operations

Government facilities management background with 20+ years overseeing maintenance operations at federal buildings. Expert in service level agreement design and performance metrics for government contracts.

James Rodriguez

Director of Engineering

Licensed Professional Engineer with ASME A17 committee participation. Specializes in modernization engineering for complex government facilities. Leads all technical assessments and engineering reviews.

Sandra Williams

Director of Compliance

Government audit and regulatory specialist with background in federal compliance programs. Manages all code compliance, testing programs, and AHJ relationships across the company's service territory.

Company Timeline

2011

Company founded in Arlington, VA

2013

First GSA contract awarded

2016

DCAM certification obtained

2019

Bethesda, MD office opened

2022

Richmond, VA office opened

Government Contract Experience

  • GSA Schedule Holder - Listed for elevator maintenance, modernization, and new installation services under the General Services Administration schedule
  • DCAM Certified - Licensed elevator contractor with the District of Columbia
  • SBA 8(a) Partnership - Teaming arrangements with 8(a) certified firms for set-aside contract opportunities
  • Cleared Personnel - Technicians with active security clearances up to TS/SCI for classified facility access

Regional Offices

Three offices serving the DC Metro region and central Virginia, with cleared personnel available for SCIF and restricted facility access.

Headquarters

Arlington, VA

1200 Wilson Blvd, Suite 400
Arlington, VA 22209

Phone: (703) 555-0312

Hours: Mon-Fri 7:00 AM - 5:00 PM

Washington, DCNorthern VirginiaMontgomery County, MD

Bethesda, MD

4800 Hampden Ln, Suite 200
Bethesda, MD 20814

Phone: (301) 555-0418

Hours: Mon-Fri 7:00 AM - 5:00 PM

MD SuburbsBaltimore Metro

Richmond, VA

600 E Main St, Suite 300
Richmond, VA 23219

Phone: (804) 555-0726

Hours: Mon-Fri 7:00 AM - 5:00 PM

Central VirginiaHampton Roads

GSA Schedule: GS-07F-0000X (placeholder)

Cleared personnel available for SCIF and restricted facility access at all three locations. Contact your account manager for security coordination.

Career Opportunities

Join a team specializing in government and critical infrastructure elevator services. Security clearance positions and veteran-friendly hiring.

Security Clearance Positions

Active Secret clearance preferred for government facility assignments. We sponsor clearance investigations for qualified candidates and maintain an active cleared workforce for immediate deployment to sensitive facilities.

Veteran-Friendly Employer

We actively recruit from military elevator and escalator MOS backgrounds. Veterans with military facility maintenance experience bring valuable skills and existing clearances to our government-focused operations.

Benefits

Competitive Pay
Full Medical, Dental, Vision
401(k) with 6% Match
Clearance Sponsorship
Training and Certification
Relocation Assistance

Open Positions

Senior Elevator Mechanic

Arlington, VA | Full-time | TS/SCI Eligible
TS/SCI Required

Elevator Mechanic

Bethesda, MD | Full-time | Secret Clearance Preferred
Secret Preferred

Helper / Apprentice

Richmond, VA | Full-time | Clearance Eligible
Clearance Eligible

Compliance Coordinator

Arlington, VA | Full-time | Office-based
Secret Preferred

Client Portal

Welcome, Federal Agency XYZ

3 Buildings | 24 Units
8
Open Tickets
4
Scheduled This Month
$18,200
Outstanding

Elevator Status

Elevator A: Operational
Elevator B: Maintenance Scheduled
Elevator C: Operational

Service Tickets

Ticket #FacilityIssuePriorityStatusAssigned ToCreated
IVS-2024-0847Building ADoor alignment, Car 3UrgentIn ProgressM. TorresJan 28
IVS-2024-0843Building BCab lighting replacementRoutineOpenUnassignedJan 25
IVS-2024-0839Building AAnnual Cat 1 testingRoutineIn ProgressJ. RodriguezJan 22
IVS-2024-0831Building CNoise complaint, Car 1RoutineResolvedM. TorresJan 18
IVS-2024-0825Building AEntrapment, Car 5CriticalClosedD. KimJan 14

Upcoming Maintenance

Feb 3Building A - Monthly Preventive Maintenance
Feb 10Building B - Fire Service Phase I/II Testing
Feb 17Building C - Quarterly Inspection
Feb 24Building A - Door Operator Adjustment

Invoices

Invoice #DateAmountStatus
INV-2024-0192Jan 31, 2024$8,400Pending
INV-2024-0178Jan 15, 2024$9,800Overdue
INV-2024-0165Dec 31, 2023$8,400Paid
This is a demonstration of our client portal interface.

Contact and Inquiries

For service requests, RFP submissions, and general inquiries.

Phone

(703) 555-0312

Email

contracts@ironcladvertical.com

Headquarters

1200 Wilson Blvd, Suite 400
Arlington, VA 22209

Submit an Inquiry

Attach RFP, SOW, or supporting documents

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Ironclad Vertical Systems
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